Indian Motorcycle of Northern Kentucky sells and services Indian Motorcycles, Polaris Slingshot, and used motorcycles. This dealership is passionate about motorcycles, the people who ride them and the community in which they ride. Our store is not owned by a big corporation or big car dealer, it is owned by motorcycle enthusiasts who truly understand the business. Every employee here is an enthusiastic rider. The efforts of all employees here are mutually respected and acknowledged. We strive to engage with our customers by creating long-lasting relationships by offering the best motorcycle experience, employing well-trained and motivated sales and service staff.
Help customers get financing for motorcycle purchases. Assure correct preparation and completion of all documents required to transact the sale of new and used motorcycles to retail buyers. Provide care and protection products to retail buyers
Source financing and secure approvals for loan customers
Provide customer information to Dealership Management System
Prepare Bill of Sale, Buyers Order, and related documents
Prepare financing agreements and related documents
Present finance and additional care and protection products
Prepare all required titling documents
Secure buyer signatures and authorizations on all required documents
Thorough understanding of basic desktop computer programs
Understanding of basic transaction requirements
Ability to establish customer and lender relationships
Treat all employees and customers fairly, with courtesy and dignity
Detail orientation is critical
Excellent organization
Computer skills
Motorcycle enthusiasm is valued
Commensurate with skills and experience
Clean, comfortable, friendly work environment
Health insurance available
Simple IRA with company match
Vacation available
Five day work week, Sundays and Mondays off
Employee pricing on products
Indian Motorcycle of Northern Kentucky is passionate about motorcycles, the people who ride them and the community in which they ride. We strive to engage with our family in creating long-lasting relationships by offering the best experience, employing well-trained and motivated sales and service staff, promoting safe and responsible riding, and actively connecting with and giving back to the local community we serve.
Job Type: Full Time
We are seeking a motivated, experienced, outgoing, and service-oriented motorcycle sales manager to join our team and coach our salespeople to close more deals. The ideal candidate will have experience hiring, training, and leading a team, a strong passion for people, and a solid knowledge of sales best practices and customer retention strategies.
Recruit, hire, train, and oversee a team of motorcycle salespeople
Coach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance
Establish and maintain a productive relationship with factory representatives
Set sales goals, track progress, and lead team to achieve and exceed those quotas
Forecast sales for upcoming months and quarters and compile the necessary reports for dealership management to review
Step in to answer customer questions and issues when required
Coordinate and lead all regular sales meetings with the sales staff
Develop and manage a CRM platform to retain customers and seek out new prospective sales
Maintain a strong focus on satisfaction of all customers
Appraise and price used motorcycles for profitable resale
Oversee all activities occurring in the vehicle showroom
Approve sales transactions to achieve sales volume, gross profit, and customer satisfaction
Build and promote strong, long-lasting motorcycle customer relationships by partnering with them and understanding their needs
Maintain motorcycle inventory to meet demand, maximize sales & profitability, and minimize flooring costs
Present sales, revenue and expenses reports and realistic forecasts to the management team
Passion for motorcycles, motorcycling, and motorcycle people
2+ years of experience in a sales and/or sales management role at a motorcycle dealership
Solid sales competencies with knowledge of strategies and best practices
Position requires thorough knowledge of computer applications and dealer management, and CRM systems
Excellent leadership skills with a passion for developing employees
Keen attention to detail with a commitment to solving complex problems
Strong written and verbal communication skills
Outgoing and service-oriented attitude
Knowledge of inventory control and management
Goal-oriented self-starter with the ability to thrive in a fast-paced and sometimes high-pressure work environment
Willingness to work independently and as part of a team
Appraise and price used motorcycles for profitable sales
Strong business sense and industry expertise
Clean, comfortable, friendly work environment
Health insurance available
Simple IRA with company match
Vacation available
Five day work week, Sundays and Mondays off
Employee pricing on products
Indian Motorcycle of Northern Kentucky is passionate about motorcycles, the people who ride them and the community in which they ride. We strive to engage with our family in creating long-lasting relationships by offering the best experience, employing well-trained and motivated sales and service staff, promoting safe and responsible riding, and actively connecting with and giving back to the local community we serve.
Job Type: Full Time
Manages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Optimizes parts department processes. Attracts, retains, and effectively engages department personnel.
Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction
Promotes and merchandises parts and accessories in conjunction with other store locations
Ships and receives parts orders, stocks inventory
Creates annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives
Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals
Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
Submits all parts warranty and return claims within the required time
Establish and maintain productive relationships with factory and supplier representatives
Manages training for employees needing parts and accessories knowledge
Fills in at retail parts counter as necessary
1+ years’ experience in Parts Department operations
Needs have working knowledge of motorcycle technology
Ability to use standard desktop applications such as Microsoft Office and internet functions
Ability to lift bulky, and heavy (40 lb) objects
Ability to write and speak effectively to individuals and groups o Basic understanding of financial principles relative to Parts Department operations
Ability to analyze and interpret internal reports
Drivers license, preferably with motorcycle endorsement
Excellent customer service skills
Ability to effectively lead and work as a member of a team
High School Diploma or equivalent experience
Motorcycle enthusiasm is a plus
Clean, comfortable, friendly work environment
Health insurance available for the employee and family
Simple IRA with company match
Vacation available
Five day work week, Sundays and Mondays off
Employee pricing on products
Indian Motorcycle of Northern Kentucky is passionate about motorcycles, the people who ride them and the community in which they ride. We strive to engage with our family in creating long-lasting relationships by offering the best experience, employing well-trained and motivated sales and service staff, promoting safe and responsible riding, and actively connecting with and giving back to the local community we serve.
Job Type: Full Time
Indian Motorcycle of Northern Kentucky is looking for a professional technician who wants to work a 5 day work week always getting Sunday and Monday off in a well lit, comfortable, air-conditioned and heated service shop. The kind of person we are looking for has a Gung Ho attitude and is an energetic, upbeat, positive attitude as well as a team player. The technician we are looking for will enjoy the victory of seeking out solutions to tough problems with a strong passion for doing what is right for our customers.
Electrical diagnosis and repair
Engine diagnosis, repairs, and rebuilds
Transmission diagnosis and repairs
Routine maintenance and services
Accessory installation
Tire changes
Shop clean up
Knowledge of diagnosis and repair
Must have a current motorcycle license in good standing or have one within 6 months of employment
Reliable transportation
Good attendance record at past places of employment
Physical ability to perform tasks assigned
Ability to follow instructions
Treat all employees and customers fairly, courteously, and with dignity
Maintain a professional appearance and demeanor
Reliable and hard working
Hourly Rate (up to $30/hour)
Commensurate with skills and experience
Paid Time Off
Simple IRA Retirement with Company Match
Health Insurance options
Parts and Vehicle Discounts
No winter layoffs
Support Service Department management and technicians by providing simple motorcycle maintenance tasks and other related service activities, while training for more complex and responsible duties.
Check tire/suspension pressures
Check/change engine oil
Provide support to technicians as requested
Participate in training as required
Clean motorcycles after servicing
Maintain service shop order and cleanliness
Valid drivers license with motorcycle endorsement
Ability to bend, stoop, crouch, reach, and handle tools
Ability to lift 50+ lbs of material
Ability to balance and push a 700+ lb motorcycle
Treat all employees and customers fairly, courteously, and with dignity
Willing to learn
Maintain a professional appearance and demeanor
Reliable and hard working
Hourly Rate
Commensurate with skills and experience
Clean, comfortable, friendly work environment
Health insurance available
Simple IRA with company match
Vacation available
Five day work week, Sundays and Mondays off
Employee pricing on products
Provide motorcycle shoppers with product and sales insights that result in the purchase of new and used motorcycles.
Establish productive, documented relationships with sales leads, in person or electronically
Follow up leads/sales on an ongoing basis
Provide accurate product and sales information to shoppers
Secure lead and purchase intent information
Secure trade-in information, and write credit applications
Arrange demonstration ride
Understanding of basic desktop computer programs
Thorough understanding of product specifications, features, benefits
Thorough understanding of sales processes
Understanding of basic transaction requirements
Ability to establish customer relationships
Treat all employees and customers fairly, with courtesy and dignity
Motorcycle endorsement on license
Professional appearance and demeanor
Sales experience is valued, but not necessary
Good organization skills
Hourly Rate & commission
Commensurate with skills and experience
Clean, comfortable, friendly work environment
Health insurance available
Simple IRA with company match
Vacation available
Five day work week, Sundays and Mondays off
Employee pricing on products
Performs a variety of customer service, in store marketing, and stocking duties related to the receiving, sale and delivery of parts and accessories that contribute to the efficient, safe, and profitable operation of the dealerships parts department. Ongoing responsibility for assisting with the counter parts sales and customer service responsibilities.
Sells products and/or services to repair/upgrade motorcycles and meet the customer's needs
Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with
Assist in keeping parts department clean and orderly
Record all sales and/or customer transactions that occur
Provide service technicians with parts as required
Maintains the retail sale floor and displays to meet or exceed the dealership and customer standards.
Controls showroom inventory to ensure maximum sales and customer satisfaction
Performs routine housekeeping tasks that maintain and enhances the cleanliness of products and the retail sales area
When working the parts counter, follows prescribed cash, credit, and check processing procedures of the dealership
Processes new return merchandise as required at a point of sale
Attends training as prescribed by management to maintain proficiency in his/her job description
Uses dealership equipment and resources safely and proficiently.
Valid driver's license, preferably with motorcycle endorsement
Understanding of computer systems and computer skills
Ability to bend, stoop, crouch, reach, climb ladders, and handle tools
Ability to lift 50+ pounds of material
Professional demeanor and appearance
#1… Treat all employees and customers fairly, courteously, and with dignity
Honest and have great work ethics
Excellent organizational skills
Excellent interpersonal skills to interact professionally with customers and staff
Have some mechanical aptitude and like working around motorcycles
While specific parts sales experience is not required, it is desirable
Commensurate with experience
Hourly and commission
Health insurance available for the employee and family
Simple IRA with company match
Vacation available
Employee pricing on products
Clean, air conditioned environment
5 day work week. Sundays and Mondays off